@book{3439,
	author = {Buckley, Roger and Caple, Jim.},
	title = {One-to-one training and coaching skills},
	publisher = {Kogan Page},
	year = {1991},
	series = {Practical trainer series},
	address = {London},
	note = {Originally published : London : Kogan Page, in association with the Institute of Training and Development, 1991.}
}