Customer first : a strategy for quality service / Denis Walker.


Customer first : a strategy for quality service / Denis Walker.

Summary Not Available


Parallel Title
Author Walker, Denis.
ISBN 0566028603
ISSN
Call Number HF5415.5 W34 1990
Publication Aldershot, Hants, England
Publisher Gower
Year 1990.
Physical Description xii, 154 pill.25 cm.
Subject Customer services.
Quality assurance.
Consumer satisfaction.
Related Names
URL
Availability:
Perpustakaan CIAST ( 1 Copy )

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