|
Tag
Ind#1
Ind#2
Name
020
/a0566028603
040
/aLOC
090
0
0
/aHF5415.5/bW34 1990
100
0
/aWalker, Denis.
245
1
0
/aCustomer first/ba strategy for quality service/cDenis Walker.
264
/aAldershot, Hants, England/bGower/c1990.
300
/axii, 154 p/bill./c25 cm.
500
/aIndex: p. 151-154.
650
0
/aCustomer services.
650
0
/aQuality assurance.
650
0
/aConsumer satisfaction.